This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.
808 Surf N Skate
310 Kamaole Rd.
Kula, Hi 96790
Tel: 1-808-264-7759
Email: info@808surfnskate.com
http://www.808surfnskate.com
Security Information:
www.808SurfnSkate.com is committed to providing our customers with a secure web site to shop and will only collect the personal information that is necessary to process your order. Our customers should feel assured that access to this information will be limited to the appropriate employees and will never be sold or given to any other company. If you have any questions concerning our privacy policy, please e-mail us at policy@808surfnskate.com
Security information regarding your order is very important to us. Our online shopping cart uses a 128-bit Secure Socket Layer protocol to protect the security of your online order information. You can be assured that all confidential information will be handled with the utmost discretion and security. SSL technology encrypts your order information to protect it from being decoded by anyone other than 808SurfnSkate.com
Order Processing:
When an order is placed www.808SurfnSkate.com will process payment within 1-5 business days. Once an order is received and inventory is pulled, items usually ship within 30 days. When an order is completed, personal payment information will be held on our Secured Server for a period of 30 days in order to obtain possible return information. After 30-day period all credit information will be terminated.
We at www.808SurfnSkate.com are dedicated to making our customer completely satisfied with his or her online shopping experience. Securing your personal information is just one way in which we hope to make your shopping experience better.
FAQ - Frequently Asked Questions 1. How do I make a purchase from 808SurfnSkate.com? Our goal is to make the order process as easy as possible. Here's how it works:
1. Find the items you want, and then click the "Purchase" button. This doesn't commit you; it just puts things in one convenient place.
2. Click the "Shopping Cart | Checkout" link on the button bar on the left of every page at anytime to view your choices. You can add multiple products, delete items, and change the quantities in your order at any time.
3. After you've selected all the items you want, hit the "Shopping Cart | Checkout" button, again. Verify the items you have selected and click the "Checkout" button.
4. Step 1 of the checkout process: Provide us with your shipping address and shipping options.
5. Step 2 of the checkout process: Enter the credit card information.
6. Step 3 of the checkout process: Review the information you have entered and hit the "Continue" botton to complete the order.
7. Finally, upon verification of your credit card, we will send you a confirmation email with your order details and when it will be shipped.
2. Is it safe to use my credit card at 808SurfnSkate.com? We at 808SurfnSkate.com believe firmly in the safety and security of online credit card transactions. All online transactions at 808SurfnSkate.com are securely encrypted using SSL (Secure Socket Layer), the industry standard in encryption technology. All information that you submit, including name, address and credit card number, will be encrypted so that it cannot be intercepted as the information travels over the Internet. We keep the information on our secure Yahoo Store Servers for 30 days in case you are not completely satisfied with your purchase. After 30 days we erase all credit card information from our secure server.
3. How do I know my information is secure? We at 808SurfnSkate.com use a Security Certificate issued by Yahoo Store, the leading provider for consumers to conduct secure communications and transactions over the Internet. Our Yahoo Store is our assurance to you that your personal information is securely encrypted throughout all transactions you complete at 808SurfnSkate.com. In secure mode, you should see a https:// in the begginning of the status bar of your browser.
4. Is my information kept private? 808SurfnSkate.com respects the privacy rights of our customers and all visitors to our web site. We take this matter very seriously, and vow that none of your privacy rights are ever violated.
Information and statistics are used to better your shopping experience on 808SurfnSkate.com. By storing personal information, we able to shorten your checkout process and improve your overall shopping experience at 808SurfnSkate.com.
We consider the information you choose to share with us personal and confidential. We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party without your permission or except as may be required by law.
We also review what kinds of products appeal most to our customers as a group. This statistical information helps us improve our offerings in the same way that other companies change their catalog based on what sells best. We may also use information about the kinds of products you buy from 808SurfnSkate.com to make other marketing offers to you, unless you tell us not to. We will not sell or otherwise share any of your purchase information with any third party.
5. Will I have to pay sales tax? 808SurfnSkate.com collects sales tax for all orders being shipped within or out of the beautiful State of Hawaii, as this is the home of 808SurfnSkate.com.
6. Domestic Shipping Policy. Please note that for all international orders, including Canada, customers must pay the shipper directly for all applicable taxes, customs and import duties of the destination country. Because these duties vary by country, 808SurfnSkate.com is not able to determine what these fees will be. Please contact your local customs office for more information.
7. What are 808SurfnSkate.com's international policies? How am I protected?
ENHANCED SECURITY MEASURES: For all international orders, our credit card companies require us to have the following information on file here at 808SurfnSkate.com:
1. Scanned copies of the front and back of the credit card used to purchase 2. A scanned copy of a picture identification (ID card or Driver's License) of the credit card holder 3. An order invoice (which we will send to you upon order placement) signed by the credit card holder
The recommended method to provide us with legible copies are to scan the documents and, (a) email them to 808surfnskate.com, or (b) via regular mail to the following address:
808 Surf n Skate Attn: International Orders Department 75-5695 Alii Dr. Kailua-Kona, Hi 96740
OR, you may send us an International Money Order (in USD) after placing your order online (with a credit card). Upon its receipt, we will return the funds to your credit card and keep only the International Money Order.
In the event that we are able to verify your credit card purchase with your bank (though this process will cause delays), we will simply ship out the merchandise without the need for an International Money Order.
Mahalo for your cooperation in helping 808SurfnSkate.com to enhance customer credit card security!
8. How long will it take to receive my package? All orders leave the 808SurfnSkate.com warehouses here in Hawaii within 5-7 business days. Once it has been shipped, please allow 3-5 additional days of transit time to the West Coast and 5-7 days to the East Coast of the mainland United States.
Federal Express or USPS Express Mail Service: Orders are usually shipped out within 2-3 days upon receiving payment.
9. What is 808SurfnSkate.com's return policy? We at 808SurfnSkate.com proudly stand behind the quality brand names that we sell. If you are not satisfied with any item you receive for any reason, we will gladly take back the item and refund you the original purchase price -- no questions asked -- for 30 days. Simply return the invoice and item in its original condition for a full product refund. (No returns on opened CDs or DVDs.
So when you get a package from us, scrutinize the gear just as we have. Make sure it fits. Check the features and functions. Use it! If it's not what you expected, doesn't fit, bounce or whatever, we'll make it right within 30 days.
If you decide you don't want a particular piece of gear, we'd be happy to help you through the return process. You will need to obtain a Return Authorization number from us and then ship the gear back. It's pretty straightforward. Please contact us by email so we can take care of you!
In the unlikely event that we processed your order incorrectly or shipped you a defective item, we will gladly take back that item and credit you the purchase price, sales tax (if applicable), original shipping costs as well as the costs you incurred in shipping the products back to us. Full refunds, no risks, no problems!
Ship returns to: 808 Surf n Skate Attn: Return 310 Kamaole Rd. Kula, Hi 96790
10. How do I contact 808 Surf N Skate?
Email Addresses: General Questions:CustomerService@808surfnskate.com Order Support:Support@808surfnskate.com Returns/Exchanges: Returns@808surfnskate.com Technical Issues: Webmaster@808surfnskate.com
Mailing Address: 808 Surf N Skate 310 Kamaole Rd. Kula, HI 96790 USA
Phone Numbers: PH: 1.808.264.7759
TM & Copyright 808 Surf N Skate 2004-2008
ALL RIGHTS RESERVED
808 Surf N Skate
310 Kamaole Rd.
Kula, Hi 96790
Tel: 1-808-264-7759
Email: info@808surfnskate.com
http://www.808surfnskate.com
Security Information:
www.808SurfnSkate.com is committed to providing our customers with a secure web site to shop and will only collect the personal information that is necessary to process your order. Our customers should feel assured that access to this information will be limited to the appropriate employees and will never be sold or given to any other company. If you have any questions concerning our privacy policy, please e-mail us at policy@808surfnskate.com
Security information regarding your order is very important to us. Our online shopping cart uses a 128-bit Secure Socket Layer protocol to protect the security of your online order information. You can be assured that all confidential information will be handled with the utmost discretion and security. SSL technology encrypts your order information to protect it from being decoded by anyone other than 808SurfnSkate.com
Order Processing:
When an order is placed www.808SurfnSkate.com will process payment within 1-5 business days. Once an order is received and inventory is pulled, items usually ship within 30 days. When an order is completed, personal payment information will be held on our Secured Server for a period of 30 days in order to obtain possible return information. After 30-day period all credit information will be terminated.
We at www.808SurfnSkate.com are dedicated to making our customer completely satisfied with his or her online shopping experience. Securing your personal information is just one way in which we hope to make your shopping experience better.
FAQ - Frequently Asked Questions 1. How do I make a purchase from 808SurfnSkate.com? Our goal is to make the order process as easy as possible. Here's how it works:
1. Find the items you want, and then click the "Purchase" button. This doesn't commit you; it just puts things in one convenient place.
2. Click the "Shopping Cart | Checkout" link on the button bar on the left of every page at anytime to view your choices. You can add multiple products, delete items, and change the quantities in your order at any time.
3. After you've selected all the items you want, hit the "Shopping Cart | Checkout" button, again. Verify the items you have selected and click the "Checkout" button.
4. Step 1 of the checkout process: Provide us with your shipping address and shipping options.
5. Step 2 of the checkout process: Enter the credit card information.
6. Step 3 of the checkout process: Review the information you have entered and hit the "Continue" botton to complete the order.
7. Finally, upon verification of your credit card, we will send you a confirmation email with your order details and when it will be shipped.
2. Is it safe to use my credit card at 808SurfnSkate.com? We at 808SurfnSkate.com believe firmly in the safety and security of online credit card transactions. All online transactions at 808SurfnSkate.com are securely encrypted using SSL (Secure Socket Layer), the industry standard in encryption technology. All information that you submit, including name, address and credit card number, will be encrypted so that it cannot be intercepted as the information travels over the Internet. We keep the information on our secure Yahoo Store Servers for 30 days in case you are not completely satisfied with your purchase. After 30 days we erase all credit card information from our secure server.
3. How do I know my information is secure? We at 808SurfnSkate.com use a Security Certificate issued by Yahoo Store, the leading provider for consumers to conduct secure communications and transactions over the Internet. Our Yahoo Store is our assurance to you that your personal information is securely encrypted throughout all transactions you complete at 808SurfnSkate.com. In secure mode, you should see a https:// in the begginning of the status bar of your browser.
4. Is my information kept private? 808SurfnSkate.com respects the privacy rights of our customers and all visitors to our web site. We take this matter very seriously, and vow that none of your privacy rights are ever violated.
Information and statistics are used to better your shopping experience on 808SurfnSkate.com. By storing personal information, we able to shorten your checkout process and improve your overall shopping experience at 808SurfnSkate.com.
We consider the information you choose to share with us personal and confidential. We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party without your permission or except as may be required by law.
We also review what kinds of products appeal most to our customers as a group. This statistical information helps us improve our offerings in the same way that other companies change their catalog based on what sells best. We may also use information about the kinds of products you buy from 808SurfnSkate.com to make other marketing offers to you, unless you tell us not to. We will not sell or otherwise share any of your purchase information with any third party.
5. Will I have to pay sales tax? 808SurfnSkate.com collects sales tax for all orders being shipped within or out of the beautiful State of Hawaii, as this is the home of 808SurfnSkate.com.
6. Domestic Shipping Policy. Please note that for all international orders, including Canada, customers must pay the shipper directly for all applicable taxes, customs and import duties of the destination country. Because these duties vary by country, 808SurfnSkate.com is not able to determine what these fees will be. Please contact your local customs office for more information.
7. What are 808SurfnSkate.com's international policies? How am I protected?
ENHANCED SECURITY MEASURES: For all international orders, our credit card companies require us to have the following information on file here at 808SurfnSkate.com:
1. Scanned copies of the front and back of the credit card used to purchase 2. A scanned copy of a picture identification (ID card or Driver's License) of the credit card holder 3. An order invoice (which we will send to you upon order placement) signed by the credit card holder
The recommended method to provide us with legible copies are to scan the documents and, (a) email them to 808surfnskate.com, or (b) via regular mail to the following address:
808 Surf n Skate Attn: International Orders Department 75-5695 Alii Dr. Kailua-Kona, Hi 96740
OR, you may send us an International Money Order (in USD) after placing your order online (with a credit card). Upon its receipt, we will return the funds to your credit card and keep only the International Money Order.
In the event that we are able to verify your credit card purchase with your bank (though this process will cause delays), we will simply ship out the merchandise without the need for an International Money Order.
Mahalo for your cooperation in helping 808SurfnSkate.com to enhance customer credit card security!
8. How long will it take to receive my package? All orders leave the 808SurfnSkate.com warehouses here in Hawaii within 5-7 business days. Once it has been shipped, please allow 3-5 additional days of transit time to the West Coast and 5-7 days to the East Coast of the mainland United States.
Federal Express or USPS Express Mail Service: Orders are usually shipped out within 2-3 days upon receiving payment.
9. What is 808SurfnSkate.com's return policy? We at 808SurfnSkate.com proudly stand behind the quality brand names that we sell. If you are not satisfied with any item you receive for any reason, we will gladly take back the item and refund you the original purchase price -- no questions asked -- for 30 days. Simply return the invoice and item in its original condition for a full product refund. (No returns on opened CDs or DVDs.
So when you get a package from us, scrutinize the gear just as we have. Make sure it fits. Check the features and functions. Use it! If it's not what you expected, doesn't fit, bounce or whatever, we'll make it right within 30 days.
If you decide you don't want a particular piece of gear, we'd be happy to help you through the return process. You will need to obtain a Return Authorization number from us and then ship the gear back. It's pretty straightforward. Please contact us by email so we can take care of you!
In the unlikely event that we processed your order incorrectly or shipped you a defective item, we will gladly take back that item and credit you the purchase price, sales tax (if applicable), original shipping costs as well as the costs you incurred in shipping the products back to us. Full refunds, no risks, no problems!
Ship returns to: 808 Surf n Skate Attn: Return 310 Kamaole Rd. Kula, Hi 96790
10. How do I contact 808 Surf N Skate?
Email Addresses: General Questions:CustomerService@808surfnskate.com Order Support:Support@808surfnskate.com Returns/Exchanges: Returns@808surfnskate.com Technical Issues: Webmaster@808surfnskate.com
Mailing Address: 808 Surf N Skate 310 Kamaole Rd. Kula, HI 96790 USA
Phone Numbers: PH: 1.808.264.7759